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Privacy Policy

Last Updated: 22 March 2025
 

At Niche Migration ("we", "us", or "our"), we are committed to safeguarding your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you engage with our services or interact with our website.



 

1. Collection of Personal Information

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We collect personal information that is necessary for us to provide our migration, education, and related services. The types of information we collect may include, but are not limited to:

  • Full name and date of birth

  • Contact information (email, phone number, address)

  • Passport, visa, and identity details

  • Educational qualifications and employment history

  • Financial and tax-related information (where applicable)

  • Supporting documents (e.g., resumes, certificates, proof of address)

  • Website usage data and IP address

This information is generally collected directly from you through our website forms, emails, phone conversations, in-person meetings, and document submissions. On occasion, we may obtain information from third parties with your consent (e.g., educational institutions or previous employers).

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2. Purpose of Collection

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We collect, use, and hold personal information for purposes including but not limited to:

  • Providing migration, education, and consulting services

  • Assessing eligibility for visa applications and educational admissions

  • Preparing and lodging applications on your behalf

  • Responding to enquiries and providing ongoing support

  • Fulfilling legal and regulatory obligations

  • Improving our website, services, and user experience

  • Communicating with you about your case or related services

We will only use your personal information for the purpose for which it was collected or for related purposes that would be reasonably expected.

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3. Disclosure of Personal Information

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We may disclose your personal information to the following parties as necessary to deliver our services:

  • The Department of Home Affairs and other Australian government agencies

  • Registered migration agents, legal representatives, and consultants assisting with your matter

  • Educational institutions and training organisations

  • Third-party service providers (e.g., IT, legal, marketing, and administrative support)

  • Financial institutions, where required for service payment or verification

  • Overseas entities (e.g., institutions or service providers) where international disclosure is necessary for your case

We take reasonable steps to ensure that any third parties we engage handle your personal information in a manner consistent with Australian privacy standards.

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4. Security of Personal Information

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We take the security of your personal information seriously and implement robust safeguards to protect it against misuse, loss, unauthorised access, modification, or disclosure. Measures include:

  • Secure cloud-based storage and encrypted servers

  • Restricted access to authorised personnel only

  • Regular review and update of data protection protocols

When personal information is no longer required for any purpose for which it was collected, and we are not legally required to retain it, we will take reasonable steps to securely destroy or de-identify it.

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5. Access and Correction

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You may request access to the personal information we hold about you and request corrections to ensure it is accurate, complete, and up to date. Requests should be made in writing using the contact details provided below. We will respond to such requests in accordance with applicable legislation.

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6. Use of Website and Cookies

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When you visit our website, we may collect data via cookies and analytics tools to enhance your experience. This may include:

  • Browser type and version

  • Pages visited and time spent on site

  • Referring websites and IP address

Cookies do not collect personal information unless you voluntarily provide it. You can modify your browser settings to refuse cookies if preferred.

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

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7. Direct Marketing

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With your consent, we may use your personal information to send you updates, newsletters, or promotional materials relevant to our services. You may opt out of receiving such communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

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8. Privacy Complaints and Enquiries

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If you have a concern or complaint regarding the handling of your personal information, please contact us in writing. We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

OAIC Website: www.oaic.gov.au
Phone: 1300 363 992

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For all privacy-related inquiries, access or correction requests, or to lodge a complaint, please contact:

Niche Migration

Address: Suite 10B, Level 10, 26 Wharf Street, Brisbane City, QLD 4000 Australia

Email us

Phone: 07 3076 9785

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